Great Leadership Qualities

“Leaders aren’t born, they are made. And they are made just like anything else, through hard work. And that’s the price we’ll have to pay to achieve that goal, or any goal.” —Vince Lombardi

Renae Asks: I’m trying to use my time wisely, and that means being strategic in the leadership training opportunities I pursue, as well as the ones I set up for the team I manage. Which qualities would you say are most necessary for people to develop if they wish to become key leaders in their organization?

Joel Answers: Let’s start by demystifying what leadership actually means. It’s the ability to influence followers in order to meet organizational goals through change. That’s something you absolutely have the capacity to do—and you can help every one of your star employees learn to do it, too.

To many, leadership is an elusive role. Some people seem to have a natural talent for leading, while others struggle to grasp how to do it.

Great leaders are not necessarily born, however. Often there’s a lot of self-defeating behavior to overcome. Anyone with the motivation to lead can develop core leadership qualities.

Great leaders play multiple roles inside of an organization. You need to explore what these roles involve in order to analyze areas of weakness. These roles and responsibilities include:

  • Decision-making roles, which involve innovating ideas, instituting change, resolving conflict, and allocating company resources such as payroll and inventory.
  • Interpersonal roles, such as leading a team, representing the company to the outside world, and acting as a liaison.
  • Informational roles, involving gathering information to uncover problems and opportunities, delegating tasks, and reporting to a boss or board of directors.

Poor leadership can lead a company to failure. By contrast, McKinsey & Company is an organization that demonstrates the benefits of developing leaders who stand out. Many executives trained by McKinsey go on to become leading executives at major companies, more so than for any other firm.
In a great business leadership training program, a motivational speaker will share valuable advice like these 5 key tips on developing the qualities of a great leader.

  1. As a leader know when to step back.
    Sometimes being a great leader means knowing when to let people do their jobs. Micromanaging your staff wastes company resources and frustrates employees. A good boss empowers employees to make their own decisions and do their jobs in the way they deem best.
  2. Make yourself available as a leader.
    Leaders can’t afford to be aloof. Showing their staff that they care is an essential component of the ability to influence. Celebrate success, praise and reward a job well done, and let them know that they matter.
  3. Leaders focus on the vision.
    A great leader remembers the fundamentals and keeps their team tuned into the elements of success. They keep everyone focused on fulfilling the company’s core vision rather than getting off course. Leaders must “keep their eyes on the ball” and not lose sight of the bottom line.
  4. Great leaders nurture their people’s growth.
    Ask them what matters to them; what goals they’ve set for themselves. If they have trouble with goal-setting, walk them through it. Be the coach and mentor your people have been looking for, and they’ll be eternally grateful for your support. A great motivational training will help you supercharge their growth, too!
  5. Leaders don’t put off things that are hard.
    If you have something difficult to do, do it first. Otherwise it will consume your mental energy and rob you of your productive time. Have the tough conversation; make that difficult decision. That way, you won’t be stewing about it, and you can move on.

To make your business more competitive and achieve organizational goals, encourage people in managerial roles to develop their leadership qualities. Great leaders who find deep fulfillment in their work will allow your whole business to reach new heights of success. A training on influential leadership will help you achieve that goal.

To instill great leadership qualities in your people, hire Joel Garfinkle. He’s been helping promising employees develop into star leaders for twenty years.

Executive Presence Training

“Leadership is lifting a person’s vision to high sights, the raising of a person’s performance to a higher standard, the building of a personality beyond its normal limitations.” —Peter Drucker

Braxton Asks: To prepare my high-performers to take on more challenging roles, my company wants to hold a leadership training event. What should we be looking for in a training meant to prepare them for executive positions?

Joel Answers: The most important quality your talent pipeline of leaders need to have to move to the next level is executive presence. By experiencing this executive presence program, leaders will acquire the necessary traits to develop their executive presence and become the elite performers who influence outcomes, contribute to major decisions, and drive change for the betterment of the company.

If you want someone to instill your star employees with the skills and presence to excel as executives, you need someone with proven expertise in training up-and-coming execs. You also need to make sure that person can give you a detailed description of the training he or she will provide, so you’ll know exactly what you’re getting.

For example, a multi-billion-dollar biotechnology company recently contacted me for a training on executive presence to help newly minted high-potential mid-level managers reach the next level of leadership. Here’s the program and what the audience learned.

Title of the training:
Executive Presence: Four Ways to Convey Confidence and Command Respect as a Leader.

The audience learned how to:

  1. Radiate Gravitas: Be poised, confident, in command, and charismatic.
  2. Act with Authority: Be decisive, bold, accountable, and convincing.
  3. Build a Positive Reputation: Be seen as credible, trustworthy, respected, and reliable.
  4. Communicate Powerfully: Be concise, prepared, and deliver confident messages with conviction.

Often people believe that executive presence is something you’re either born with or lacking. Up-and-coming leaders need to know how to cultivate it. They need to understand the specific behaviors they can practice, day after day, in order to build the kind of executive presence they’ve admired in other leaders. In this training, I take the mystery out of executive presence so audience members can begin carefully crafting it within themselves.

Outcomes of this executive presence training:
By taking part in this program, leaders learned to carry themselves with confidence and be sure of their abilities and what they are able to produce and accomplish. They gained the confidence and respect of their co-workers and supervisors. They were assigned high-profile projects and put in situations where they can create impact and exercise influence. They gained the confidence to seize the reins in their careers.

There are thousands of speakers all over the nation, which can definitely make the selection process feel daunting. But by knowing what you want and finding a speaker who can deliver in that specific area, you’ll ensure the program will drive results.

If you want your leaders to develop executive presence, hire Joel Garfinkle. He’s the subject matter expert and has been speaking on the topic of executive presence for twenty years.

How to Book the Right Motivational Speaker

“Experience is a master teacher, even when it’s not our own.” ― Gina Greenlee

Joyce, a manager at a fast-growing IT firm, had been tasked with finding the perfect motivational speaker for her company’s training seminar. She needed someone truly capable of nurturing her high-performing employees’ growth. As she surfed the web, she saw many slick websites but wondered how she could truly evaluate the quality of their work.

Selecting the right keynote speaker can mean the difference between a successful corporate conference and a colossal waste of time and money. If, like Joyce, you’re wondering how to book the right motivational speaker, you’re not alone.

Locating and booking a speaker can be overwhelming. Many speakers claim to provide keynote speeches that inspire and teach, but if you are committed to excellence, you’ll need to choose carefully. The best speakers instill not only enthusiasm, but also guidance and practical advice.

First you must determine your goal for the event. Do you wish to increase productivity among your employees or to nurture leadership in your management team, for example? Whatever your goal, you must find a keynote speaker who can deliver on it.

Want to know how to screen and book the right motivational speaker for you? Looking at these five points will help ensure you select a speaker who is the best fit for your company and your event’s objectives.

  1. Experience and credentials of the speaker.
    Although a less-experienced speaker may be more economical for your event budget, a speaker with top-notch credentials will be a better long-term investment. Which companies have hired this speaker in the past? Look for experience presenting to companies that are similar to yours in focus, philosophy, and culture. Read the testimonials on your candidates’ websites, and contact references. Look at whether the speaker has published relevant articles and books that demonstrate expertise on the issues you wish to address.
  2. Customization for the corporate training.
    To reach your conference participants, the keynote speaker must truly know your company and its people, environment, and culture. Look for someone who understands your event’s objectives and will spend significant time preparing for it by gathering information, communicating with event coordinators, and interviewing key participants. A great professional keynote speaker will be flexible, adapting the presentation to your company’s culture, your employees’ needs, and the style and tone of your event. That means when you talk with the speaker by phone or email, he should be asking you some pointed questions about your company and what you’re looking for. Choose a speaker who demonstrates that level of thoughtfulness, not someone who’s just trying to make a quick sale.
  3. Presentation format of the seminar.
    Booking the right motivational speaker means hiring someone who offers a variety of formats, from structured self-inquiry to small-group activities to facilitated audience discussions. Great speakers understand that well-chosen team-building activities can have a powerful effect on morale. Judicious use of multimedia serves as another beneficial element in a great keynote address. Strong speakers can balance video and slideshow presentations with speaking and interaction with the audience.
  4. Speaking style of the motivational speaker.
    When researching your candidates, watch a speaker’s videos of them in action. You know your company and employees, and you know what kind of speaking style will be accessible to them and their working environment. Most professional keynote speakers have videos on their websites. Watch them, and try to imagine them speaking at your event. Do they use motivational stories to create a dynamic talk, or do they dryly state their points? A speaker who races through content without pausing to gauge audience reaction can be just as ineffective as one who is plodding or hesitant. It’s important to have a speaking style that challenges and engages audiences.
  5. Immediate, measurable results for the participants.
    Conferences and seminars are designed to leave employees inspired and motivated. Your employees should be able to implement what they have learned immediately because the speaker has shown them exactly how to do that. Book a motivational speaker who will provide participants with skills that they can take straight back to their desks, so they can begin transforming your company into a more productive and profitable enterprise. In your candidates’ videos, observe whether they effectively impart new skills and tactics to their audience—and in your conversation, ask for examples!

Booking the right professional keynote speaker will make all the difference in your event, and in your company. Use these five points to choose wisely, and you’ll find a speaker who genuinely cares about driving results and has the skills to do it.

Looking to book a speaker for your next event? Hire Joel Garfinkle because he is a motivational speaker who possesses these five qualities in abundance.

Plan Corporate Training

“Tell me and I forget, teach me and I may remember, involve me and I learn.”
– Benjamin Franklin

Patrice knew she needed to get serious about succession planning. As the Chief Human Resources Officer at a multi-billion dollar company, she had hundreds of aspiring leaders not prepared for the next level.

As part of this plan, she wanted to hire a corporate trainer to help the aspiring leaders by giving them the tools they needed for the next level. She knew her employees deserved a top-tier speaker, and she wanted someone who would provide the follow-up needed to ensure their success.

Hiring a top-notch speaker with the right expertise can change the game by shifting workplace culture. A skilled trainer can help employees break free of any undesirable patterns and fully leverage their company’s collective talent, guiding them to become great leaders.

Since she wanted to get a great return for her investment, Patrice carefully outlined a strategy for planning the training. If you’re looking for a corporate training for your company, here’s the 3-step process that the trainer should follow.

  1. Corporate training – pre-event briefing
    What happens before the actual training or event is as important as the event itself. Prior to the corporate training, a good speaker will interview company leaders and key decision-makers as well as seminar participants to understand company dynamics and employee pain points.

    The speaker might also inquire about past team-building or leadership skill-sharing initiatives, asking you to share what worked and what didn’t. By doing so, the speaker gains a deep understanding of the company culture and the people who will be attending the presentation.

    The speaker can then give your company a corporate training that will address specific concerns instead of providing a superficial cookie-cutter solution that may sound grand but leaves no impact.

  2. Corporate training – during the event.
    Effective speakers know how to train on leadership by incorporating genuine employee stories that emerged from pre-event discussions to make their arguments compelling. By sharing anecdotes, interacting with the audience, and asking questions, a good speaker ensures that participants are hanging on every word and leave fired up to work together as a team.

    But is that enough? Not if you ask an exceptional trainer. To really get the speech to “stick,” the best corporate trainers also offer the company’s employees tools to help them unravel the pain points troubling them. Along with motivation, they deliver a plan of action that directly impacts the bottom line.

  3. Corporate training – post-event process.
    So, the event was a raving success, the employees are fired up, they’re got the tools to get started—that’s the recipe for team-building success, right? Well, almost. The final ingredient to ensure that it all comes together is following up. Holding employees (and yourself) accountable is critical. Encourage employees to take on new creative projects and publicly reward those who take extra initiative. Roll up your sleeves and get involved; it says a lot about the way you lead. Email participants for feedback on the event or organize a post-event anonymous survey.

You can also invite the speaker to come back for a shorter follow-up event to reinforce the results you want. This can be done with a webinar. Finally, a great speaker might help you lay out a game plan for how to keep your team motivated and elevate their performance to higher levels.

Patrice found a speaker who understood the importance of coaching and mentoring employees as well as delivering a stellar motivational speech. The employees were ecstatic afterward, filled with the excitement of having new strategies for success and knowing their company took their growth seriously.

All corporate leadership trainings are not created equally. There’s a lot of work that goes into a uniquely designed customized seminar that fits the needs of your organization. Look for a speaker with a commitment to thorough pre-event preparation and post-event follow-up. The top candidates will not only answer your questions thoroughly, but will ask you insightful questions that show they’re working to understand exactly what you need a speaker to do. That’s the difference between a feel-good seminar and a company training that takes corporate success to a whole new level.

If you’re looking for real results, hire a corporate trainer who is a leading expert in the above 3-step process today!

5 Tips on How to become a Better Boss

“The speed of the boss is the speed of the team.”
~Lee Iacocca~

Tom had been working as a manager for almost a year. He was good at evaluating people’s performance, pointing out areas for improvement, and saying “thank you” often. To him, those were the things that a good boss did.

However, when Tom sat down with his mentor to talk about his progress, his mentor told him that those things are just the tip of the iceberg. “One of the hallmark qualities of a great boss is that he’s always striving to improve,” said his mentor. “Here are 5 tips on how to become a better boss. You’ll be the kind of boss who inspires tremendous loyalty, innovation, and respect from his people.”

  1. Inspires a Shared Vision
    Hone your understanding of your organization’s vision. Talking in-depth about vision with company leaders will give you a better grasp of it. Even if you’re not a high-level leader, understanding how your department fits into the big picture will help you and your people excel. Then instill the vision in your people. At the beginning of a meeting, talk about how the project you’re presenting furthers the organization’s vision and mission. People will have a stronger grasp of their importance, and in turn, greater motivation, when they share the vision and goals.
  2. Be a Great PR Agent
    To be a better boss, show how much you care about your people’s success. Sing your people’s praises in front of colleagues and superiors. This shows you’re committed to their advancement. Let them hear you giving praise, but don’t hold back if they’re out of earshot, either. If you speak highly of them in a private meeting with your own boss, mention it to them later. Your loyalty to them will increase their loyalty to you.
  3. Have Difficult Conversations
    Embrace difficult conversations, seeing them as an opportunity for growth. A great boss is a pro at conflict resolution, and puts his mediation skills to the test if coworkers have a problem to resolve. When he’s talking to people about improving their performance, he keeps a positive focus. His coaching skills guide them toward a better understanding of how they can strengthen their work.Next time you see a difficult conversation on the horizon, ask yourself how you can make it a positive experience. Seize upon the opportunities for growth, and reflect on how you can act as a supportive coach rather than just calling out mistakes. If you want to learn more, read Practical Tactics for Crucial Communication.
  4. Help People Envision Their Future
    Help your employees craft their career plans, envisioning the future of their dreams. An outstanding boss asks plenty of questions that help people figure out where they want to go in their careers. She shows she’s invested in her employee’s happiness. Her people look at her as a wise mentor rather than someone who’s there to criticize them.
  5. Focus on Work/Life Balance
    Don’t assume that people will come to you to talk about problems with work/life balance. They may feel ashamed that they’re feeling burned out and stressed, or worried about your response. Check in with employees about their work/life balance regularly. If they’re having an issue, brainstorm solutions with them, being as accommodating as you can reasonably be.

Tom agreed to work on growing in these ways over the next several months. As time went on, people stopped seeing him as just a supervisor and started seeing him as a valued mentor and coach. Their trust and loyalty skyrocketed, and they felt encouraged to think creatively and take risks. Knowing they had a great boss behind them, they felt there was nothing they couldn’t accomplish together. With these tips on how to become a better boss, you’ll get there soon too, even if you’re not well on your way already!

Whether you’re an experienced boss or an aspiring one, reach out to Joel for Leadership Coaching Program.