“Education is the most powerful weapon which you can use to change the world”
~ Nelson Mandela ~
Gayle wanted to move up in her HR job. After careful consideration, Gayle decided to complete her Professional Human Resources Certification. She had been working in HR long enough that she could move forward with certification.
“I really wanted to be more competitive. I know HR can be a tough field,” She said. While the course was not easy and the test challenging, it really lifted her to a new level. She gained knowledge and skills that were exactly what she needed to grow.
She hoped the Professional Human Resources Certification (PHR) –and the initials behind her name–would give her a competitive advantage. It did.
“But I was surprised at all the other ways the training helped me,” Gayle said. “It really made a …
“We bring together the best ideas – turning the meetings of our top managers into intellectual orgies.” ~ Jack Welch ~
No one says it more eloquently than nationally syndicated columnist Dave Barry:
“If you had to identify, in one word, the reason why the human race has not achieved and never will achieve its full potential that word would be ‘meetings’.”
It’s tough to argue with him. If you’re like most managers, you’ll spend 8 to 10 hours each week in meetings. In fact, according to a University of Arizona study, there are more than 11 million formal meetings each day, totaling a staggering three billion a year.
Yet in study after study, workers cite meetings as one of the most unproductive and frustrating parts of their jobs. Wasting almost $40-billion each year, it’s no wonder that Industry Week Magazine called meetings “The …
“If your emotional abilities aren’t in hand, if you don’t have self-awareness, if you are not able to manage your distressing emotions, if you can’t have empathy and have effective relationships, then no matter how smart you are, you are not going to get very far.”
~Daniel Goleman ~
Henry is in high level management of a dominant retail company. Because it spreads nationally with global products, Henry deals with leaders on all levels.
“We’ve learned that intelligence, determination, and vision alone, will not guarantee a successful leader,” Henry says. “When we can accelerate cognitive development, we have a better chance at creating successful managers and executives.”
Henry explains that they like promoting from within. The more they can understand and accelerate the abilities of their team to grow these leadership skills, the more successful their leaders become.
“Cognitive development is …
“Whenever you see a successful business, someone once made a courageous decision.”
~Peter F. Drucker~
Being a business leader in today’s climate means more than managing the day to day operations of your unit or enterprise, it means understanding how to get the most out your human capital while acknowledging your limited resources. This means taking on the responsibility of looking out for your team and owning up to them when you need their help. Doing this is harder than it may seem, as people do not automatically trust and respect their leaders, but instead need to build a trust and rapport that allows them to understand why you may be turning to them on an issue. The more you do it, though, the better the results.
“If you pick the right people and give them the opportunity to spread their wings—and put compensation as a carrier behind it—you almost don’t have to manage them.”
Client Mindy Asks: Our tech company is growing and expanding. We’ve hired some managers in the past, and it hasn’t worked out the way we expected it to. How can we recruit and retain the kind of managerial talent that stays with us and produces the results we’re looking for?
Coach Joel Answers: Mindy, you’ve hit on two key points. When you recruit well, the second one—retention—becomes much easier. So let’s focus first on effective recruitment.
1. Determine your needs. First, it’s absolutely critical you have a thorough understanding of what you expect from your manager. You need to know not only the duties he or she will perform, but the intangibles—emotional intelligence. Even …