“As the leader, part of the job is to be visible and willing to communicate with everyone. ~ Bill Walsh ~
Diego Asks: I’m a fairly new boss in a large organization. Sometimes it seems like I’m invisible. My superiors don’t seem to interact much with me. And my employees go on in the old ways and don’t listen to me much. How can I be a better leader?
Joel Answers: Diego, it’s insightful that you don’t blame your boss or employees for the situation. That makes it easier for you to take control. When you lead effectively, they can’t possible ignore you!
Let’s break this down into three steps: evaluate, implement, and become.
“Everything that irritates us about others can lead us to an understanding of ourselves.” ~ C.G. Jung ~
Cassidy had overheard some snide comments. She knew people were making snap judgements, based on gossip, about her that just weren’t true. How could she change negative work perceptions and get her co-workers to think more positively about her?
She knew she was a good team player and worked hard for the company. What did she need to do to help others see her in this light? In her mind, she reviewed the negative comments.
No backbone. Hadn’t she stood up for the idea in the meeting? But the person who said that wasn’t at the meeting. He had seen her agreeing with the boss on several other positions. Cassidy thought of herself as a team player. She collaborated well with others. She decided …
read more »
“Employees who believe that management is concerned about them as a whole person – not just an employee – are more productive, more satisfied, more fulfilled. Satisfied employees mean satisfied customers, which leads to profitability.” ~Anne M. Mulcahy, former CEO of Xerox~
Client Theresa asks: Over the past year, two great employees on my team quit their new job. I was floored. I didn’t see any signs that they were unhappy. We lost a huge amount of talent, and it set us back substantially. How can I improve employee retention?
Coach Joel answers: Theresa, the six biggest reasons why employees choose to quit their new job within the first 180 days relates to their job satisfaction. Keep employees happy and fulfilled in their work, and retention is likely to be high. However, if your company is failing in even one of these six …
read more »
Nothing is less productive than to make more efficient what should not be done at all. ~ Peter Drucker ~
Kevin had been hired to turn the company around. He arrived to find a sluggish, apathetic staff. Most were warry of the change and unwilling to stick their neck out for anything.
Kevin moved immediately to work on the three things that would most affect your employee’s productivity. He knew he had to energize the workforce. He had to learn who could rise to the top and which employees are worth letting go.
The PVI Model— Perception, Visibility, Influence— seemed designed to empower employees to take back control of their careers. Keven felt sure once they saw the impact they could have in influencing those around them, they would become energized and increase productivity.
Perception. Kevin started educating his workforce on …
read more »
“Phrases like ‘overworked and underpaid’ perpetuate that feeling.” ~ Lena Bottos ~
Steven put in extra-long hours on the project at work. It was highly technical and exceptionally difficult. When he was done, his boss offered no praise and Steven found himself feeling totally underappreciated.
He felt upset and bitter. How could they not appreciate all the work he was doing? He fumed for a few days. Then he stopped to figure out how he could get back on even keel. He really liked the kind work he was doing. He needed to find ways to be happy again.
Steven started working on a list. What could he control?
Enjoyment of work. Steven decided he could focus on his enjoyment of the work and the satisfaction it brought him. He could savor the tough solution to the problem and acknowledge that he did a great …
read more »